Did Mugabe set a precedent for ICT management in Zimbabwe?

Did Mugabe set
a precedent?

For ICT management
in Zimbabwe.

Sunday, Sep 15th

More countries Nigeria

Quality of service woes

nigeriamap

Nigeria’s telecoms regulator has threatened more action against telecommunications companies, after it dished out heavy fines to the likes of MTN and Etisalat.

Nigerian Communications Commission vice chairman, Dr. Eugene Juwah, said the telecoms regulator would not accept a situation where customers had poor quality communication networks.

Four operators in that country have been fined for poor quality service, such as dropped calls.

MTN and Etisalat have been fined $2.3 Million each while Airtel is expected to pay the sum of $1.7 million. Globacom attracted a penalty of $1.1 million.

And in a briefing to the communications committee of the lower house of the Nigerian parliament about last week's heavy penalties on these GSM providers, Juwah said more penalties could follow if no solution insight is found.

All the operators are to pay the penalties on or before May 21, 2012 or be liable to payment of additional $15,888 per day for as long as the contravention persists.

MTN has blamed its quality of service problems on challenges that exist in Nigeria such as the unavailability of regular power supply, the insecurity of property, vandalism, and the menace of multiple taxation and over-regulation.

Similarly, Etisalat said lack of reliable electricity and sabotage for poor service after the regulator fined telecom firms for failing to meet quality targets.

“This year alone we are investing more than half a billion dollars in expansion of our network capabilities and capacity,” Chief Executive Steven Evans said.

ALSO ON ITWEB AFRICA

Digitally transforming Africa's agriculture sector Published on 04 September 2019

As a market, digital services in Africa's agriculture sector remains untapped say experts and could be worth over US$2.26-billion.

Nigeria dabbles in spectrum for 5G Published on 06 September 2019

Regulator approves spectrum frequency for local testing, but tech experts highlight market's more pressing priorities.

ContinuitySA's Willem Olivier named African Industry Personality of the year Published on 13 September 2019

Willem Olivier, General Manager: ContinuityAfrica, has been named Continuity and Resilience Industry Personality of the Year for 2019.